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Lena Mae's Ice Cream

Support & Help

Need a hand with an order or the app? We're happy to help.

Contact us

Email: jnjohnson27@gmail.com
Instagram: @lenamaesicecream

Email Support

Frequently asked

How do I order?

Open the app, pick a flavor, choose your size, cup or cone, and toppings, then check out with Apple Pay or a card. Show your order number at the truck to pick up.

Where is the truck right now?

Tap the map pin in the app to see the truck's live location while we're out serving. Follow our announcements for daily spots and specials.

Where's my order / I need a refund?

Come by the truck with your order number, or email us at jnjohnson27@gmail.com and we'll make it right. Refunds for orders that couldn't be fulfilled are issued to your original payment method.

Do I need an account?

No — you can order as a guest. Signing in just lets you keep your order history.